The challenges

Our public sector will likely face complex challenges in the future.

The key challenges facing Queensland’s public sector have been identified through a process of research, engagement and workforce data analysis.

Increasingly complex local and global needs

To find the best solutions to the increasingly interrelated and complex issues society is facing, the public sector will need to be innovative and collaborative.

Skilling up for ongoing digital advancements

Technological advances are set to continue, and digital literacy is required for jobs of all kinds. The public sector will need to be agile as new technologies, including artificial intelligence, create new jobs and require new skillsets.

Changing workforce demographics

As our population ages, the proportion of the population who are ‘working age’ is predicted to shrink, even as people live and work for longer. The public sector will need to embrace multigenerational and diverse workplaces as an exciting new normal.

Earning trust in uncertain times

Trust in public institutions, including public sector organisations, is hard earned and easily corroded. We need to support government to tackle complex problems and engage with the community in evidence-based, meaningful ways.

Moving towards productive flexibility

People value flexibility in where, when and how they work more than ever. The public sector will need to find ways to support flexibility while maintaining productivity, equity and connectedness.

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Our sector

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The challenges

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Why an even better public sector

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Focus area 1 – Work

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Focus area 2 – Workforce

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Focus area 3 – Workplace

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How will we make progress?

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Accountability for progress

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How was the strategy developed?

Focus areas

  1. Work – Our ways of working

    Work

    Our ways of working

    1. Outcome 1

      Our ways of working inspire trust in government.

      1. Goal 1

        We are better equipped to respond to complex challenges.

        3 actions

      2. Goal 2

        We are better connected to the community.

        2 actions
  2. Workforce – Our capability

    Workforce

    Our capability

    1. Outcome 2

      Our people are ready to meet any challenge.

      1. Goal 3

        We better enable people to build their public sector experiences.

        4 actions

      2. Goal 4

        We better identify future leaders and grow diverse potential.

        3 actions
  3. Workplace – Our environment

    Workplace

    Our environment

    1. Outcome 3

      Our workplaces support our people to serve their community.

      1. Goal 5

        We provide better opportunities for current and future public servants to perform at their best.

        2 actions

      2. Goal 6

        We better support our people to make decisions that serve the interests of Queenslanders.

        4 actions